Return & Refund Policy
🕒 Quick Returns Window
- Electronics & Smart Devices: Returns are accepted within 3 days of delivery if the product is defective, damaged, or incorrect.
- Accessories (Chargers, Cables, Earbuds, etc.): Returns can be requested within 24 hours of delivery, provided the item is unused and in original packaging.
- Non-Returnable Items: Products damaged due to misuse, physical damage, or missing original packaging are not eligible for return.
📦 Eligibility Conditions
- Items must be unused, in original packaging, and in resalable condition.
- Refunds/replacements are processed only after quality check.
- Opened, used, or tampered items are not eligible for return (except in case of defect).
🚚 How to Request a Return
- Go to My Orders → Select item → Tap Return / Report Issue
- Share a photo if the product is defective, damaged, or wrong.
- Our team will verify and arrange pickup or provide refund instructions.
💰 Refund Timeline
- Wallet/Store Credit: Instant, upon return approval
- UPI/Credit/Debit Card: 1–3 business days
- COD Orders: Refunded via UPI or store credit
⚠️ Note:
For food safety, we do not accept returns on fresh fruits, vegetables, dairy, or meat unless there's a genuine issue reported within 4 hours of delivery.